Mersomo Refund Policy

Updated 30th March 2020

Thank you for your order. We hope you are happy with your order. However, if you are not completely satisfied with your order for any reason, you may let us know why for a full refund or an exchange. We commit to delivering our services that meet the specified deadline, quality, and specifications. If we are unable to do so, You may be entitled to a partial or full refund in accordance with the terms of this Refund Policy.

If you want a refund, please contact us within 30 days of your purchase. If we have already sent the refund to you, ask for it back and send it back when requested.

Our team reviews each refund request individually. We reserve the right to depart from the Refund Policy in the event that such deviation benefits You since we recognize that your circumstances may be unique and not covered entirely by this Policy.

Please see below for more information on our return policy.

RETURNS

All refund requests must be within thirty (30) days of the ordering date.  

RETURN PROCESS

To request a refund, you must show proof of grades scored on assignments or classes we handled. You will not be refunded if the grades or professor's feedback are not provided.  

REFUNDS

After receiving your refund request and inspecting the grades of your assignment for the online class, we will process your refund. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your refund has been processed. Please note that some refunds can only be issued through PayPal. We do not offer cash refunds.

EXCEPTIONS  

The following services cannot be refunded or exchanged:    

If you had started to take your online class before handing it to us or If you decide to complete some assignments or the entire class without notifying us.  

Please Note If you don't get an A or B through our services, we will give you a full refund or retake the class for free.​​​​​​​​​​​​​​​​​​​​​  

Comments: We are not able to process refund requests that are requested after thirty days of the ordering date.  If you have any questions, please contact our customer service or write in with your concerns at this email address. Thank you for choosing Mersomo. We hope you will be satisfied with your order. But if there is an unresolved issue that you have, please let us know. We always want to provide the best service for our students.

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QUESTIONS

If you have any questions concerning our refund policy, please contact us at: sales@mersomo.com.